Dolce Bella · Legal

Terms & Conditions

Thank you for choosing Dolce Bella. These Terms and Conditions outline how we work together to make your event successful. By booking our services, you agree to these terms.

Last updated · August 2026

Section 01

Our Services

Dolce Bella provides mobile Italian dessert catering for events across Sydney and surrounding areas. We specialise in freshly piped cannoli, classic Italian sweets, barista coffee, and gelato service for weddings, private events, and public gatherings.

All our catering is prepared fresh on-site using quality ingredients with the same care we bring to our stores every day.

Section 02

Quotes and Bookings

Quotes

All quotes are provided based on the information you give us. Quotes are valid for 30 days and may be adjusted if your guest numbers or requirements change.

Minimum Guest Numbers

Our catering packages require a minimum of 50 guests for both indoor table service and outdoor truck service.

Booking Confirmation

Your booking is confirmed once we receive your deposit and send you a booking confirmation. This secures your date and locks in your package.

Section 03

Pricing and Payment

Pricing

All prices are in Australian Dollars and include GST. Prices are based on confirmed guest numbers and selected packages.

Deposit

A deposit is required to confirm your booking. The deposit amount will be confirmed when you book.

Final Payment

Final payment is due before your event. We'll confirm the exact timing in your booking details.

Changes to Guest Numbers

Provide final guest numbers at least one week before your event. You'll be charged for the confirmed number or actual guests served, whichever is higher.

Section 04

Menu and Dietary Requirements

Menu Selection

Choose your cannoli flavours and any additional desserts from the options in your selected package. Menu changes can be requested up to two weeks before your event, subject to availability.

Dietary Requirements

We're happy to accommodate dietary requirements when advised in advance. Please let us know about any allergies or special requirements when you book.

Allergen Information

While we take care to accommodate dietary requirements, we cannot guarantee our food is completely free from all allergens due to our preparation methods. Please inform your guests of any potential allergen risks.

Section 05

Cancellations and Changes

By You

If you need to cancel or make significant changes to your booking, please contact us as soon as possible. Cancellation terms will be outlined in your booking confirmation.

By Us

In rare cases of unforeseen circumstances (extreme weather, illness, equipment failure), we reserve the right to cancel. If this happens, we'll work with you to reschedule or provide a full refund.

Date or Venue Changes

Changes to your event date or venue should be requested in writing as soon as possible. We'll do our best to accommodate changes subject to availability.

Section 06

Your Venue

Venue Access

Please ensure we have appropriate access to your venue, including parking for our vehicle and equipment. Our team needs sufficient time before your event to set up.

Facilities

Your venue should have suitable space for our setup and service. For outdoor truck service, we require adequate space for our mobile truck. We'll discuss specific requirements during the booking process.

Power and Water

If required for your event, please ensure access to power and water at your venue.

Section 07

Our Responsibilities

We will:

  • Arrive at your venue with adequate setup time
  • Provide all equipment needed for service
  • Prepare all cannoli fresh on-site
  • Provide professional, experienced service staff
  • Serve your guests with care and warmth
  • Clean up our service areas and equipment

Section 08

Your Responsibilities

You are responsible for:

  • Providing accurate event information (date, time, location, guest count)
  • Ensuring venue access and facilities as discussed
  • Informing us of dietary requirements and special requests
  • Paying according to agreed terms
  • Informing your guests about potential allergen risks

Section 09

Liability

Our Service

We take pride in providing reliable, quality catering. However, we are not liable for circumstances beyond our reasonable control, including extreme weather, venue issues, or events caused by third parties.

Food Safety

We maintain high food safety standards and follow all health regulations. Once our service concludes, we're not responsible for food storage or handling by others.

Property

We are not responsible for damage to venue property caused by guests or circumstances outside our control.

Section 10

Photography and Promotion

We may photograph your event for our portfolio, website, and social media. If you prefer we don't use images from your event, please let us know in writing before your event date.

Section 11

Feedback and Complaints

We value your feedback. If you have any concerns about our service, please contact us within seven days of your event. We'll respond promptly and work to resolve any issues.

Section 12

Privacy

Your personal information is handled according to our Privacy Policy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

Section 13

Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on our website with an updated date.

Section 14

Australian Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

Contact Us

Questions about these terms?

If you have any questions about these Terms and Conditions, we're here to help. We look forward to catering your event and making it a memorable occasion.

Dolce Bella